GDPR Policy

Peak Spa Solutions is a trading name of Taylor Estate Management Ltd company no: 16142522 We are committed to protecting the privacy and security of personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Taylor Estate Management Ltd (Company No: 16142522) is the data controller of the personal information you provide to us.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Contact details (name, email, phone, address).

  • Business information (holiday let property details).

  • Financial information (for payment processing).

  • Communications (emails, messages, forms submitted).

3. Purpose of Processing

We process personal data to:

  • Deliver spa rental, installation, and maintenance services.

  • Manage bookings, schedules, and compliance records.

  • Process invoices and payments.

  • Communicate about services, support, and updates.

  • Comply with legal, regulatory, and tax obligations.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to deliver the services you have agreed to.

  • Legal obligation – to comply with laws and regulations.

  • Legitimate interests – to operate, improve, and protect our services.

  • Consent – for optional marketing communications.

5. Data Sharing

We may share your personal data with:

  • Employees, contractors, and service providers for operational purposes.

  • Banks and payment processors for financial transactions.

  • Legal, regulatory, or insurance bodies where required.

  • IT and cloud service providers for secure data storage.

We do not sell personal data to third parties.

6. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place (such as standard contractual clauses or secure data hosting arrangements).

7. Data Retention

We retain personal data only as long as necessary for:

  • Delivering contracted services.

  • Meeting legal, tax, and regulatory requirements.

  • Resolving disputes and enforcing agreements.

8. Data Subject Rights

You have the right to:

  • Access the data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of data (where lawful).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent to marketing communications.

9. Data Security

We use technical and organisational measures to keep your personal data secure, including encryption, restricted access, and regular reviews of our security practices.

Contact Us
If you have any questions about how we handle your personal data, please contact us:
Email: info@peakspasolutions.co.uk
Phone: 07803 535459
Address: 123 Wellington Road south, Stockport, SK1 3TH